Organizational Structure

Leadership & Management

Octo-Dragon Development is built on a scalable, branch-based leadership model. Each of the nine service branches is commanded by a dedicated Dragon Lord, supported by a unified executive team driving national expansion.

Executive Command

The C-Suite leading the entire Octo-Dragon Development enterprise

Chief Executive Officer (CEO)

Vision, national expansion, brand identity, and investor relations

Chief Operating Officer (COO)

Day-to-day operations across all nine branches, logistics, and performance

Chief Financial Officer (CFO)

Membership revenue, warranty underwriting, risk management, and profitability

Chief Technology Officer (CTO)

Homeowner app, internal systems, smart home integrations, and data security

Branch Leadership — The Dragon Lords

One dedicated leader per branch, each an expert in their service domain

Director of Member Experience

Warranty claims, membership satisfaction, and retention

Director of Plumbing Operations

River Dragon — all water system services

Director of Electrical Services

Lightning Dragon — electrical and smart home

Director of Climate Services

Wind Dragon — HVAC and air quality

Director of Structural Services

Earth Dragon — roofing and foundations

Director of Exterior Services

Forest Dragon — landscaping and grounds

Director of Security Services

Guardian Dragon — security and surveillance

Director of Maintenance Services

Crystal Dragon — cleaning and upkeep

Director of Design & Renovation

Artisan Dragon — remodeling and interiors

Operations & Field Management

The team that keeps all nine branches running in the field

VP of Field Operations

Dispatching, routing, and technician performance across all branches

Director of Vendor Relations

Third-party contractor quality standards and contract management

Fleet & Equipment Manager

Vehicles, tools, and equipment across all service teams

Customer Experience & Membership

Ensuring every homeowner feels protected and valued

VP of Member Experience

Homeowner satisfaction, app engagement, and membership retention

Director of Warranty Claims

Fast, fair claims processing and resolution

Customer Support Manager

Call center, in-app chat, and escalation handling

Growth & Marketing

Driving national expansion and brand dominance

VP of Marketing

Brand awareness, membership acquisition, and national campaigns

Director of Digital Product

Homeowner app UX, engagement, and upsell optimization

Sales Director — Partnerships

Real estate agents, home builders, and mortgage bundling

People & Culture

Building the team that builds Dragon Homes

VP of Human Resources

Hiring, benefits, and culture across a diverse workforce

Director of Training & Safety

Field certifications, safety protocols, and customer service standards

🐉 Built for National Scale

This leadership structure is designed to support Octo-Dragon Development's goal of becoming a nationally recognized home warranty and services brand. The branch-based model allows each Dragon Lord to operate with autonomy and expertise, while the executive team ensures cohesion, quality, and growth across all nine branches. As the business scales, each tier can expand independently without disrupting the others.

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